How To Fix CRM_ISU_PROFILE_DATA201 - No profile exists with external key &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 201

• Message text: No profile exists with external key &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA201 - No profile exists with external key & ?

  The SAP error message "CRM_ISU_PROFILE_DATA201 No profile exists with external key &" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that the system is unable to find a profile associated with the specified external key.
  Cause:
  
  Missing Profile: The most common cause is that the profile with the specified external key does not exist in the system. This could be due to data not being created or imported correctly.
  Incorrect External Key: The external key provided in the transaction or program may be incorrect or misspelled.
  Data Deletion: The profile may have been deleted or archived, leading to its unavailability.
  Configuration Issues: There may be configuration issues in the CRM or ISU settings that prevent the system from recognizing the profile.
  
  Solution:
  
  Verify External Key: Check the external key you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Profile Existence: Use transaction codes like CRMD_ORDER or relevant ISU transactions to check if the profile exists in the system. You can also use the database table (e.g., CRMD_ORDERADM_H) to search for the profile.
  Create Profile: If the profile does not exist, you may need to create it. This can typically be done through the relevant transaction in SAP.
  Data Migration: If the profile should exist but does not, check if there was a data migration process that failed or was incomplete. You may need to re-import or recreate the necessary data.
  Consult Documentation: Review SAP documentation or notes related to CRM and ISU for any specific instructions or known issues regarding profile management.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, ISU_PROFILE, or others that pertain to profile management in CRM and ISU.
  SAP Notes: Search for SAP Notes related to this error message for any patches or updates that may address the issue.
  User Authorization: Ensure that you have the necessary authorizations to view or create profiles in the system.
  
  By following these steps, you should be able to diagnose and resolve the error message regarding the missing profile in SAP.