How To Fix CRM_ISU_PROFILE_DATA102 - Internal Status & Could not be Converted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 102

• Message text: Internal Status & Could not be Converted

What causes this issue?

The internal status of a profile value cannot be converted into an
external status.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In Customizing, define a suitable conversion in "Define Conversion of
Profile Value Status Internal -> External".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA102 - Internal Status & Could not be Converted ?

  The SAP error message "CRM_ISU_PROFILE_DATA102 Internal Status & Could not be Converted" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that there is an issue with the internal status of a business object, which cannot be converted or processed as expected.
  Cause:
  
  Data Inconsistency: The internal status of the object may not be valid or consistent with the expected values in the system.
  Configuration Issues: There may be configuration settings in the CRM or ISU module that are not set up correctly, leading to the inability to convert the status.
  Missing Authorizations: The user may not have the necessary authorizations to perform the action that is causing the error.
  Custom Code: If there are custom developments or enhancements in the system, they may be causing conflicts with standard processes.
  
  Solution:
  
  Check Internal Status: Review the internal status of the object in question. Ensure that it is valid and corresponds to the expected values in the system.
  Review Configuration: Check the configuration settings in the CRM and ISU modules. Ensure that all necessary settings are correctly configured.
  Authorization Check: Verify that the user has the appropriate authorizations to perform the action. If not, work with your security team to grant the necessary permissions.
  Debugging: If the issue persists, consider debugging the process to identify where the conversion is failing. This may require technical expertise.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or patches that may address the issue.
  SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions, and any relevant logs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on similar issues.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and ISU, as they may help in troubleshooting the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.