How To Fix CRM_ISU_CONSUM117 - Select 'Generate' to Start the Determination

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 117

• Message text: Select 'Generate' to Start the Determination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM117 - Select 'Generate' to Start the Determination ?

  The SAP error message CRM_ISU_CONSUM117 with the description "Select 'Generate' to Start the Determination" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error is related to the determination process for consumption data, which is essential for billing and reporting in utility management.
  Cause:
  The error usually arises when the system expects the user to initiate a determination process for consumption data, but it has not been started. This can happen due to several reasons:
  
  Missing Initialization: The determination process has not been initialized or triggered by the user.
  User Action Required: The system is waiting for the user to select the 'Generate' option to proceed with the determination.
  Configuration Issues: There may be configuration settings that are not properly set up, preventing the determination from being executed automatically.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Select 'Generate': If you are in a screen where the option to 'Generate' is available, simply click on it. This action should initiate the determination process.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to perform the determination process. If not, contact your system administrator.
  
  
  Review Configuration: If the error persists, review the configuration settings related to the consumption determination process. Ensure that all necessary parameters are correctly set up in the system.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to CRM and ISU for specific guidance on the determination process.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve any underlying issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to consumption determination, such as CRM transactions for managing utility data.
  SAP Notes: Check SAP Notes for any known issues or fixes related to the CRM_ISU_CONSUM117 error.
  Training: If you frequently encounter this error, consider additional training on the CRM and ISU modules to better understand the processes involved.
  
  By following these steps, you should be able to address the error and successfully initiate the consumption determination process in SAP.