How To Fix CRM_ISU_CONSUM098 - Time from (&1) a profile value does not match day offset of profile


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

  • Message number: 098

  • Message text: Time from (&1) a profile value does not match day offset of profile

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISU_CONSUM098 - Time from (&1) a profile value does not match day offset of profile ?

    The SAP error message CRM_ISU_CONSUM098 indicates that there is a mismatch between the time specified in a profile value and the day offset of that profile in the context of SAP IS-U (Industry Solution for Utilities). This error typically arises when there is an inconsistency in the configuration of time-related data in the system.

    Cause:

    1. Profile Configuration: The profile associated with the consumption data may have been configured incorrectly. The time specified in the profile value does not align with the expected day offset.
    2. Data Entry Error: There may have been an error during data entry where the time or date was incorrectly specified.
    3. Time Zone Issues: If the system is set up to handle multiple time zones, discrepancies in time zone settings can lead to this error.
    4. Changes in Profile: If the profile was modified after the consumption data was entered, it could lead to inconsistencies.

    Solution:

    1. Check Profile Configuration: Review the configuration of the profile in question. Ensure that the time values and day offsets are correctly set up and aligned.
    2. Correct Data Entry: If the error is due to incorrect data entry, correct the time or date values in the relevant records.
    3. Adjust Time Zones: If applicable, ensure that the time zone settings are consistent across the system and that they match the expected values in the profile.
    4. Recreate or Adjust Profile: If the profile has been changed, consider recreating it or adjusting the existing profile to ensure it matches the consumption data.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on configuring profiles and handling time-related data.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Use transaction codes like CRMD_ORDER or ISU_PROFILE to access and review the relevant data and configurations.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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