How To Fix CRM_ISU_CONSUM080 - Logical system has not been defined (missing Customizing)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 080

• Message text: Logical system has not been defined (missing Customizing)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM080 - Logical system has not been defined (missing Customizing) ?

  The SAP error message CRM_ISU_CONSUM080 indicates that a logical system has not been defined in the system configuration, which is necessary for certain processes, particularly in the context of Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU).
  Cause:
  This error typically arises when:
  
  The logical system for the CRM system is not defined in the Customizing settings.
  The logical system is not correctly assigned to the relevant client or system.
  There may be missing or incorrect configuration in the integration settings between the CRM and ISU systems.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Define the Logical System:
  
  Go to the transaction code SCC4 to check the logical system settings.
  Ensure that the logical system for your CRM system is defined. If it is not, you can create a new logical system by going to Transaction Code: BD54.
  Enter the name of the logical system and save your changes.
  
  
  
  Assign Logical System to Client:
  
  After defining the logical system, you need to assign it to the appropriate client.
  Use Transaction Code: BD54 to assign the logical system to the client.
  
  
  
  Check Customizing Settings:
  
  Navigate to SPRO (SAP Project Reference Object) and check the relevant customizing settings for CRM and ISU.
  Ensure that the logical system is correctly referenced in the integration settings.
  
  
  
  Check RFC Connections:
  
  Ensure that the RFC (Remote Function Call) connections between the CRM and ISU systems are correctly set up.
  Use Transaction Code: SM59 to check the RFC destinations and ensure they are functioning correctly.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are moved to the quality and production environments.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCC4: Client Administration
  BD54: Maintain Logical System
  SPRO: SAP Reference IMG
  SM59: RFC Destinations (Display/Maintain)
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for detailed steps on configuring logical systems and integration settings.
  
  
  
  Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support or consulting with your SAP Basis team for further assistance.
  
  
  
  By following these steps, you should be able to resolve the CRM_ISU_CONSUM080 error and ensure that your logical system is properly defined and configured.