How To Fix CRM_ISU_CONSUM065 - The new date is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 065

• Message text: The new date is not permitted

What causes this issue?

The date entered is not permitted.

System Response

Processing is cancelled.

How to fix this error?

Enter a date between 1st and 28th of a month.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM065 - The new date is not permitted ?

  The SAP error message CRM_ISU_CONSUM065: The new date is not permitted typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an attempt to change a date (such as a billing date, contract start date, or end date) that is not allowed based on the system's business rules or configurations.
  Causes:
  
  Date Constraints: The date being entered may fall outside of the allowed range defined in the system. For example, it could be earlier than the start date of a contract or later than the end date.
  Business Rules: There may be specific business rules or validations in place that restrict changes to certain dates based on the status of the contract or other related documents.
  Locked Records: The record you are trying to modify may be locked due to ongoing processes or approvals, preventing any changes to the date.
  Configuration Settings: The system configuration may not allow changes to certain dates based on the settings in the customizing transactions.
  
  Solutions:
  
  Check Date Validity: Ensure that the new date you are trying to enter is valid according to the business rules and constraints set in the system. Compare it with the existing dates in the record.
  Review Business Rules: Consult with your business process owner or SAP functional consultant to understand the specific business rules that apply to the date you are trying to change.
  Unlock Records: If the record is locked, check if there are any ongoing processes that need to be completed or if you need to unlock the record before making changes.
  Configuration Review: If you have access, review the configuration settings in the SAP system to see if there are any restrictions on date changes. This may require assistance from an SAP Basis or functional consultant.
  Error Logs: Check the application logs or transaction logs for more detailed error messages that may provide additional context on why the date change is not permitted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, ISU_CONTRACT, or others that pertain to the area you are working in.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review the SAP documentation for IS-U and CRM to understand the implications of date changes in contracts and billing processes.
  
  If the issue persists after checking the above points, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP IS-U for further assistance.