How To Fix CRM_ISU_CONSUM055 - Enter a Valid Day Offset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 055

• Message text: Enter a Valid Day Offset

What causes this issue?

You have selected a day offest, for which the indicator <LS>Do Not Use
</> is set in Customizing. This is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM055 - Enter a Valid Day Offset ?

  The SAP error message CRM_ISU_CONSUM055: Enter a Valid Day Offset typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when a user is trying to enter a day offset value that is either invalid or not within the acceptable range. This error is often encountered in scenarios involving billing, consumption data, or scheduling.
  Cause:
  
  
  Invalid Input: The day offset value entered does not meet the expected criteria. This could be due to:
  
  Entering a negative number when only positive values are allowed.
  Entering a value that exceeds the maximum limit defined in the system.
  Entering a non-numeric value or a format that is not recognized.
  
  
  
  Configuration Issues: There may be configuration settings in the system that restrict the acceptable range of day offsets.
  
  
  User Authorization: The user may not have the necessary permissions to enter certain values, leading to validation errors.
  
  
  Solution:
  
  
  Check Input Values: Ensure that the day offset value you are entering is valid:
  
  It should be a positive integer (if applicable).
  Verify that it falls within the acceptable range defined by your organization or system configuration.
  
  
  
  Review Configuration Settings: If you have access, check the configuration settings related to day offsets in the SAP IS-U module. This may involve:
  
  Consulting with your SAP Basis or IS-U configuration team to understand the limits set for day offsets.
  Adjusting the configuration if necessary and if you have the authority to do so.
  
  
  
  User Training: If users are frequently encountering this error, consider providing training or documentation on the correct input formats and acceptable values.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve underlying issues.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to the IS-U module where this error occurs, as they may provide additional context.
  Documentation: Review SAP documentation related to the IS-U module for guidelines on valid input values and configurations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.