How To Fix CRM_ISU_CONSUM013 - Profile Missing for Quotation (Scheme &1, Item ID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 013

• Message text: Profile Missing for Quotation (Scheme &1, Item ID &2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM013 - Profile Missing for Quotation (Scheme &1, Item ID &2) ?

  The SAP error message "CRM_ISU_CONSUM013 Profile Missing for Quotation (Scheme &1, Item ID &2)" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that a required profile for a specific quotation is missing, which can prevent the processing of that quotation.
  Cause:
  
  
  Missing Profile: The error suggests that the system is unable to find a necessary profile associated with the quotation. This could be due to:
  
  The profile not being created or configured in the system.
  The profile being deleted or deactivated.
  Incorrect configuration or assignment of profiles to the quotation.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data related to the quotation, such as missing or incorrect entries in the relevant tables.
  
  
  Configuration Issues: The configuration settings for the quotation process in the ISU module may not be set up correctly.
  
  
  Solution:
  
  
  Check Profile Configuration:
  
  Go to the configuration settings in the SAP system and verify if the required profile for the specified scheme and item ID exists.
  If it does not exist, create the necessary profile or restore it if it was deleted.
  
  
  
  Assign Profile:
  
  Ensure that the correct profile is assigned to the quotation. This may involve checking the settings in the relevant transaction codes or customizing settings.
  
  
  
  Data Validation:
  
  Validate the data associated with the quotation. Check for any missing or incorrect entries that could lead to this error.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for inconsistencies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the CRM and ISU modules for any specific guidance on this error.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in managing quotations.
  SAP Notes: Search for SAP Notes related to CRM_ISU_CONSUM013 for any patches or updates that may address this issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify profiles and quotations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.