How To Fix CRM_ISU_CONSUM011 - Profile schema incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CONSUM - IS-U Profile: Error Messages

• Message number: 011

• Message text: Profile schema incomplete

What causes this issue?

A profile has not been specified for a profile scheme item for this
quotation.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A suitable profile must exist for each profile item that is not flagged
as optional.
Select a suitable profile, and create / store a suitable profile for the
point of delivery for this quotation.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CONSUM011 - Profile schema incomplete ?

  The SAP error message CRM_ISU_CONSUM011: Profile schema incomplete typically occurs in the context of SAP IS-U (Utilities) when there is an issue with the configuration of the profile schema for a customer or a contract account. This error indicates that the system is unable to find a complete profile schema that meets the requirements for processing.
  Causes:
  
  Incomplete Configuration: The profile schema may not be fully configured in the system. This could be due to missing entries or incomplete data in the relevant tables.
  Missing Profile Schema: The specific profile schema that is being referenced may not exist or may not be assigned correctly to the customer or contract account.
  Data Inconsistencies: There may be inconsistencies in the data related to the customer or contract account that prevent the profile schema from being recognized as complete.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the profile schema, leading to this error.
  
  Solutions:
  
  
  Check Profile Schema Configuration:
  
  Go to the configuration settings in SAP IS-U and verify that the profile schema is correctly defined and complete.
  Ensure that all required fields and settings are filled out.
  
  
  
  Assign Profile Schema:
  
  Ensure that the correct profile schema is assigned to the relevant customer or contract account. You can do this by navigating to the customer master data or contract account settings.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the customer or contract account data. This may involve reviewing related master data and ensuring that all necessary information is present.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the profile schema. If not, consult with your SAP security team to obtain the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner) or ISU_CU (Customer Management) to access and modify customer or contract account data.
  SAP Notes: Check for relevant SAP Notes that may address known issues or provide updates related to the error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ISU_CONSUM011 error message.