How To Fix CRM_IST_UI_ADJREQ125 - The current account is not locked by you or locked by a different user

CRM_IST_UI_ADJREQ125 - Overview

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 125

• Message text: The current account is not locked by you or locked by a different user

What causes this issue?

Either the current Account has not been locked by you or it is already
locked by a different user.

System Response

You are not allowed to create or change Adjustment Requests or Disputes.

How to fix this error?

Please go to the Account Identification in order to lock the current
Account.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ125 - The current account is not locked by you or locked by a different user ?

  The SAP error message CRM_IST_UI_ADJREQ125 indicates that the current account you are trying to access or modify is not locked by you or is locked by a different user. This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple users are trying to access the same account or business object simultaneously.
  
  Cause:
  
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies when multiple users attempt to modify the same data. If another user has locked the account, you will not be able to make changes until that lock is released.
  Session Issues: Sometimes, a session may not release the lock properly, leading to the account being perceived as locked.
  User Permissions: The user attempting to access the account may not have the necessary permissions to unlock or modify the account.
  
  
  Solution:
  
  
  Check Lock Status:
  
  Use transaction code SM12 to check for locks on the account. You can see which user has