How To Fix CRM_IST_UI_ADJREQ109 - Navigate to Note view is only allowed in change mode

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 109

• Message text: Navigate to Note view is only allowed in change mode

What causes this issue?

Creation of notes is not allowed, since the current adjustment request
is only shown in the display mode.

System Response

No navigation takes place, and the view displayed previously is still
displayed.

How to fix this error?

Switch to the change mode. You can enter notes for the current
adjustment request here.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ109 - Navigate to Note view is only allowed in change mode ?

  The SAP error message "CRM_IST_UI_ADJREQ109 Navigate to Note view is only allowed in change mode" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access the Note view of an adjustment request in a mode that does not allow for changes (e.g., display mode).
  Cause:
  This error is caused by the system's restriction on accessing certain views or functionalities that are only available in change mode. The Note view is designed for editing or adding notes related to an adjustment request, and if the user is in display mode, the system will prevent access to this view to maintain data integrity.
  Solution:
  To resolve this error, you should switch to change mode. Here are the steps you can follow:
  
  
  Check User Permissions: Ensure that you have the necessary permissions to edit the adjustment request. If you do not have the required authorizations, contact your system administrator.
  
  
  Switch to Change Mode:
  
  If you are currently viewing the adjustment request in display mode, look for an option to switch to change mode. This is usually done by clicking on a button labeled "Change" or "Edit" in the user interface.
  If you are using a transaction code, ensure that you are using the correct one that allows for changes (e.g., CRMD_ORDER for order management).
  
  
  
  Access the Note View: Once you are in change mode, navigate to the Note view again. You should now be able to access and edit the notes as needed.
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to perform changes in the CRM system. This can be checked in the user profile or by consulting with your SAP security team.
  SAP Notes: If the issue persists, check for any relevant SAP Notes that might address this specific error. You can search for notes in the SAP Support Portal using the error message or related keywords.
  System Configuration: Sometimes, the configuration of the CRM system may restrict access to certain views. If you suspect this is the case, consult with your SAP Basis or CRM configuration team.
  
  If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.