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Message type: E = Error
Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class
Message number: 055
Message text: No business agreements were found
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CRM_IST_UI_ADJREQ055
- No business agreements were found ?The SAP error message CRM_IST_UI_ADJREQ055 indicates that no business agreements were found for the specified criteria in the context of the SAP Customer Relationship Management (CRM) system. This error typically occurs when a user is trying to access or create an adjustment request, but the system cannot find any associated business agreements that meet the search criteria.
Causes:
- Incorrect Search Criteria: The user may have entered incorrect or incomplete search parameters, leading to no matching business agreements.
- Data Not Available: There may be no business agreements created or available in the system for the specified customer or transaction.
- Authorization Issues: The user may not have the necessary authorizations to view the business agreements.
- System Configuration: There may be configuration issues in the CRM system that prevent the retrieval of business agreements.
- Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues that prevent the latest data from being available.
Solutions:
- Check Search Criteria: Review and adjust the search criteria to ensure they are correct and complete. Make sure to include all relevant fields.
- Verify Data Availability: Check if there are any existing business agreements in the system. You can do this by navigating to the relevant transaction or report that lists business agreements.
- Review Authorizations: Ensure that the user has the necessary permissions to access business agreements. This may involve checking user roles and authorizations in the SAP system.
- Consult Configuration Settings: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to business agreements in the CRM system.
- Check for Data Synchronization: If your CRM is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the latest data is available in the CRM.
Related Information:
CRM_ORDER
, CRM_BA
, or others depending on your specific implementation.If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further investigation.
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