How To Fix CRM_IST_UI_ADJREQ051 - No item categories were found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_UI_ADJREQ - Adjustment Requests: Message Class

• Message number: 051

• Message text: No item categories were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_UI_ADJREQ051 - No item categories were found ?

  The SAP error message CRM_IST_UI_ADJREQ051: No item categories were found typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find any item categories that match the criteria specified in a transaction, such as an adjustment request or a sales order.
  Causes:
  
  Missing Item Categories: The most common cause is that the item categories required for the transaction are not defined in the system.
  Configuration Issues: There may be configuration issues in the item category settings, such as incorrect assignment of item categories to the relevant document types.
  Authorization Issues: The user may not have the necessary authorizations to access certain item categories.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that prevent the system from finding the appropriate item categories.
  Incorrect Transaction Type: The transaction type being used may not be compatible with the item categories defined in the system.
  
  Solutions:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings in SAP (transaction code SPRO).
  Navigate to the relevant area for item category configuration (e.g., Sales and Distribution or CRM).
  Ensure that the necessary item categories are defined and correctly assigned to the relevant document types.
  
  
  
  Review Document Type Settings:
  
  Check the settings for the document type you are using to ensure that it is linked to the correct item categories.
  Make sure that the item categories are active and not marked for deletion.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the item categories.
  Use transaction code SU53 to check for authorization issues after the error occurs.
  
  
  
  Validate Master Data:
  
  Ensure that the master data (e.g., materials, customers) is correctly set up and that there are no inconsistencies.
  Check if the materials or services being used in the transaction have the appropriate item categories assigned.
  
  
  
  Test with Different Transaction Types:
  
  If applicable, try using a different transaction type to see if the issue persists. This can help identify if the problem is specific to a certain transaction type.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SU53 (Authorization Check), and SE11 (Data Dictionary) for troubleshooting.
  Documentation: Review SAP documentation related to item category configuration and CRM processes for a deeper understanding of how item categories are used in transactions.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or functional team for further investigation.