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Message type: E = Error
Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO
Message number: 102
Message text:
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IST_SO_MSG102
- ?The SAP error message CRM_IST_SO_MSG102 typically relates to issues in the SAP Customer Relationship Management (CRM) module, particularly concerning sales orders. This error can occur due to various reasons, such as missing data, incorrect configurations, or issues with the integration between different SAP modules.
Cause:
- Missing or Incomplete Data: The error may arise if required fields in the sales order are not filled out correctly or are missing.
- Configuration Issues: There may be configuration problems in the CRM system or in the integration with other modules like SAP ERP.
- Authorization Issues: The user may not have the necessary permissions to perform the action related to the sales order.
- Business Rules Violations: The sales order may violate certain business rules or validations set up in the system.
Solution:
- Check Required Fields: Ensure that all mandatory fields in the sales order are filled out correctly. This includes customer information, product details, and pricing.
- Review Configuration Settings: Verify the configuration settings in the CRM system. Check if the sales order type is correctly configured and if all necessary settings are in place.
- User Authorizations: Ensure that the user has the appropriate authorizations to create or modify sales orders. This can be checked in the user roles and profiles.
- Consult Business Rules: Review any business rules or validations that may be causing the error. Ensure that the sales order complies with these rules.
- Check for System Notes: Look for any system notes or logs that may provide additional context about the error. This can help in diagnosing the issue more effectively.
Related Information:
CRM_ORDER
to access the sales order management screen and review the details.If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.
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