How To Fix CRM_IST_SO_MSG101 - Equipment &1 &2 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_SO_MSG - Messages for Package CRM_IST_SO

• Message number: 101

• Message text: Equipment &1 &2 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_SO_MSG101 - Equipment &1 &2 is not available ?

  The SAP error message CRM_IST_SO_MSG101 with the description "Equipment &1 &2 is not available" typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process a sales order or service order that involves equipment that is not available in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Equipment Not Registered: The equipment specified in the order may not be registered in the system or may have been deleted.
  Incorrect Equipment Status: The equipment might be in a status that does not allow it to be used (e.g., inactive, under maintenance).
  Incorrect Plant Assignment: The equipment may not be assigned to the correct plant or location that is relevant for the order.
  Data Inconsistency: There may be inconsistencies in the master data related to the equipment, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to access the equipment data.
  
  Solutions:
  
  
  Check Equipment Master Data:
  
  Go to the equipment master data transaction (e.g., IE03) and verify that the equipment number and details are correct.
  Ensure that the equipment is active and not marked for deletion.
  
  
  
  Verify Equipment Status:
  
  Check the status of the equipment to ensure it is available for use. If it is in a maintenance or inactive status, you may need to change it.
  
  
  
  Check Plant Assignment:
  
  Ensure that the equipment is assigned to the correct plant/location that is relevant for the sales or service order.
  
  
  
  Review Order Details:
  
  Double-check the sales or service order details to ensure that the correct equipment number is being referenced.
  
  
  
  Data Consistency Check:
  
  Run any relevant reports or transactions to check for data inconsistencies in the equipment master data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and use the equipment in question.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your SAP support team or IT department for further investigation and resolution.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IE03 (Display Equipment), CRM Order Management transactions, and others that may help in troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to equipment management and CRM processes for best practices and guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.