How To Fix CRM_IST_LOCK036 - Multiple locks cannot be applied

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_LOCK - Message Class for IST Lock Proposals

• Message number: 036

• Message text: Multiple locks cannot be applied

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_LOCK036 - Multiple locks cannot be applied ?

  The SAP error message CRM_IST_LOCK036 indicates that there is an attempt to apply multiple locks on the same object, which is not allowed. This typically occurs in scenarios where a transaction or process tries to lock an object that is already locked by another transaction or process.
  Cause:
  
  Concurrent Access: Multiple users or processes are trying to access and lock the same object simultaneously.
  Long-Running Transactions: A transaction that takes a long time to complete may hold a lock for an extended period, preventing other transactions from acquiring the lock.
  Improper Lock Management: The application logic may not be correctly managing locks, leading to attempts to lock the same object multiple times.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for existing locks on the object. This will help you identify which user or process is holding the lock.
  Wait and Retry: If the lock is held by another user or process, you may need to wait for that transaction to complete before retrying your operation.
  Optimize Transactions: Review the code or process that is causing the lock to ensure that it is optimized and does not hold locks longer than necessary.
  Lock Management: Implement proper lock management in your application logic to avoid trying to acquire a lock that is already held.
  Consult Documentation: Check SAP notes or documentation related to the specific transaction or process you are working with for any known issues or recommendations.
  
  Related Information:
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors or warnings.
  ST22: To check for dumps that might provide more context on the error.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Performance Monitoring: Use transaction codes like ST03N or ST04 to monitor performance and identify long-running transactions that may be causing locking issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP Basis team or SAP support for further assistance.