Do you have any question about this error?
Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now →
Message type: E = Error
Message class: CRM_IST_LOCK - Message Class for IST Lock Proposals
Message number: 015
Message text: Lock reason &1 does not exist in Customizing
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
CRM_IST_LOCK015
- Lock reason &1 does not exist in Customizing ?The SAP error message CRM_IST_LOCK015 indicates that a specific lock reason does not exist in the Customizing settings of the SAP system. This error typically arises in the context of SAP CRM (Customer Relationship Management) when the system is trying to apply a lock for a particular operation, but it cannot find the corresponding lock reason defined in the system's configuration.
Cause:
- Missing Lock Reason: The lock reason specified in the operation does not exist in the Customizing settings. This could be due to a configuration error or an oversight during system setup.
- Incorrect Configuration: The lock reason may have been deleted or not properly configured in the system.
- Transport Issues: If the system has recently undergone a transport of changes, the lock reason may not have been included in the transport request.
Solution:
Check Customizing Settings:
- Go to the Customizing transaction (SPRO).
- Navigate to the relevant area where lock reasons are defined. This is typically found under:
- CRM -> Master Data -> Lock Management -> Define Lock Reasons.
- Verify if the lock reason specified in the error message exists. If it does not, you will need to create it.
Create Missing Lock Reason:
- If the lock reason is missing, you can create a new lock reason by following the steps in the Customizing settings.
- Ensure that you provide a unique identifier and description for the lock reason.
Check for Transport Issues:
- If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
- If needed, re-transport the missing configuration.
Consult Documentation:
- Review SAP documentation or notes related to lock management in CRM for any specific instructions or updates that may be relevant.
Contact SAP Support:
- If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a production system.
Related Information:
By following these steps, you should be able to resolve the CRM_IST_LOCK015 error and ensure that the necessary lock reasons are properly configured in your SAP system.
Get instant SAP help. Sign up for our Free Essentials Plan.
CRM_IST_LOCK014
No IBase component found for contract account &1
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_IST_LOCK013
An exception occurred for contract account &1 and IBase component &2
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_IST_LOCK016
Service &1 does not exist
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
CRM_IST_LOCK017
Component &1 does not contain a service ID
Self-Explanatory Message Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of...
Click on this link to search all SAP messages.