How To Fix CRM_IST_CONTRACT184 - The document with the header GUID &1 is not a telco contract

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 184

• Message text: The document with the header GUID &1 is not a telco contract

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT184 - The document with the header GUID &1 is not a telco contract ?

  The SAP error message CRM_IST_CONTRACT184 indicates that the system is expecting a telecommunications contract but has encountered a document that does not meet the criteria for a telco contract. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with contracts related to telecommunications services.
  Cause:
  
  Incorrect Document Type: The document you are trying to process is not classified as a telecommunications contract in the system.
  Data Entry Error: There may have been an error in data entry or document creation, leading to the wrong type of contract being referenced.
  Configuration Issues: The system may not be properly configured to recognize the document as a telco contract.
  Missing or Incorrect Data: Required fields or data that define the contract as a telco contract may be missing or incorrectly filled.
  
  Solution:
  
  Verify Document Type: Check the document you are trying to process and ensure it is indeed a telecommunications contract. You can do this by reviewing the contract type and its attributes in the system.
  Check Configuration: Ensure that the system is configured correctly to recognize and process telco contracts. This may involve checking the configuration settings in the SAP CRM system.
  Review Data Entry: If the document was created manually, review the data entry process to ensure that all required fields are filled out correctly and that the document is classified properly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on how to create and manage telecommunications contracts.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to contract management, such as CRMD_ORDER for managing orders and contracts.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to create and manage telecommunications contracts in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.