How To Fix CRM_ISM010 - IS-M: Master data for marketing element &1 is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISM - IS-M: Messages for CRM-IS-Media Integration

• Message number: 010

• Message text: IS-M: Master data for marketing element &1 is incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM010 - IS-M: Master data for marketing element &1 is incorrect ?

  The SAP error message CRM_ISM010 indicates that there is an issue with the master data for a marketing element in the IS-M (Industry Solution for Media) module. This error typically arises when the system cannot find the required master data for a specific marketing element, which can lead to issues in processing marketing activities or campaigns.
  Cause:
  
  Missing Master Data: The marketing element specified in the error message does not exist in the system.
  Incorrect Configuration: The marketing element may be incorrectly configured or not properly set up in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the marketing element, such as missing fields or incorrect values.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing element data.
  
  Solution:
  
  Check Master Data: Verify that the marketing element specified in the error message exists in the system. You can do this by navigating to the relevant master data transaction in SAP.
  Create or Update Master Data: If the marketing element does not exist, create it. If it exists but is incorrect, update the necessary fields to ensure it is configured properly.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the master data. This may involve checking related tables or using SAP tools for data validation.
  Authorization Check: Ensure that the user has the necessary authorizations to access and modify the marketing element data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the marketing element in question, as there may be additional configuration steps required.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing elements, such as CRM_MKTPL for marketing planning or CRM_MKTEL for marketing elements.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_ISM010 error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ISM010 error message in your SAP system.