How To Fix CRM_IOBJECT809 - Integration framework: Error when saving

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 809

• Message text: Integration framework: Error when saving

What causes this issue?

The document contains at least one individual object as product for
which processing takes place via the integration framework. An error was
determined during saving.

System Response

Changes to the status of the individual object that may have been
executed by the integration framework cannot be correctly saved.
The message was caused in the integration framework in the following
place:
Method: &v1&
Class: &v2&
Exception: &v3&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the cause of the error in Customizing for the integration
framework if necessary, or use a different individual object.
By executing the action in the message, you can carry out a new check of
the individual object in the integration framework.

Procedure for System Administrators

If necessary, other available messages for error analysis are provided.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT809 - Integration framework: Error when saving ?

  The SAP error message "CRM_IOBJECT809 Integration framework: Error when saving" typically indicates an issue with the integration framework when trying to save an object in the SAP Customer Relationship Management (CRM) system. This error can arise from various causes, and understanding the context is crucial for troubleshooting.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing mandatory fields in the data being processed.
  Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
  Configuration Errors: There could be issues with the configuration of the integration framework or the specific object being saved.
  System Performance: If the system is under heavy load, it may lead to timeouts or failures during the save operation.
  Custom Code Issues: If there are custom enhancements or modifications in the integration framework, they may be causing the error.
  Network Issues: Problems with network connectivity can also lead to errors when saving data.
  
  Solutions:
  
  Check Data Validity: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary permissions to save the object. This can be done by checking the user roles and authorizations in the SAP system.
  Analyze Configuration: Review the configuration settings for the integration framework and the specific object type. Ensure that everything is set up correctly.
  Monitor System Performance: Check the system performance and logs to see if there are any indications of overload or resource issues. If necessary, optimize the system or schedule the operation during off-peak hours.
  Debug Custom Code: If there are custom enhancements, debug the code to identify any issues that may be causing the error.
  Check Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP system and any external systems involved in the integration.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Integration Framework Documentation: Review the official SAP documentation for the integration framework to understand the expected behavior and configuration settings.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or consult with a technical expert who specializes in SAP CRM and integration frameworks.