How To Fix CRM_IOBJECT808 - The individual object is locked by user &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 808

• Message text: The individual object is locked by user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT808 - The individual object is locked by user & ?

  The SAP error message CRM_IOBJECT808 indicates that a specific object in the SAP CRM system is locked by another user. This typically occurs when a user is currently editing or processing the object, preventing other users from making changes to it simultaneously. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  User Locking: The object is being edited or processed by another user, which results in a lock being placed on it.
  Transaction Incompletion: A previous transaction involving the object may not have been completed properly, leaving it in a locked state.
  System Error: Occasionally, system errors or crashes can lead to objects being left in a locked state.
  
  Solution:
  
  
  Wait and Retry: If the object is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock. You can try to access the object again after some time.
  
  
  Identify the Lock:
  
  Use transaction SM12 (Display and Delete Locks) to check which user has locked the object. You can enter the object name or other relevant details to find the lock.
  If you have the necessary authorizations, you can delete the lock entry, but this should be done with caution and preferably after consulting with the user who holds the lock.
  
  
  
  Communicate with the User: If you identify the user who has locked the object, you can reach out to them to see if they can release the lock or if they are still working on it.
  
  
  Check for Incomplete Transactions: If the lock seems to be persistent and no user is actively working on the object, check for any incomplete transactions that might have caused the lock. You may need to resolve these issues to release the lock.
  
  
  System Administrator Intervention: If the lock cannot be resolved through the above methods, it may require intervention from a system administrator or SAP Basis team to investigate further and resolve any underlying issues.
  
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks are typically used to maintain data integrity and prevent conflicts during concurrent access.
  User Authorizations: Ensure that users have the appropriate authorizations to manage locks and access the objects they need.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to locking in your version of SAP CRM.
  
  Best Practices:
  
  Encourage users to complete their transactions promptly to minimize locking issues.
  Implement training for users on how to properly handle objects to avoid leaving them in a locked state.
  Regularly monitor and manage locks in the system to ensure smooth operations.
  
  By following these steps, you should be able to address the CRM_IOBJECT808 error effectively.