How To Fix CRM_IOBJECT804 - Integration framework: Change to status &1 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 804

• Message text: Integration framework: Change to status &1 is not possible

What causes this issue?

Processing for the individual object takes place via the integration
framework. During this process, the system determined that status
changes cannot be executed.

System Response

The integration framework cannot execute a status change for the
following data:
Status: &v1&
Event: &v2&
Profile: &v3&
Exception: &v4&
The individual object remains unchanged in status &v1&.

How to fix this error?

This can be an example of an intentional error message if individual
object modelling in the integration framework does not provide status
changes for the current transaction. If necessary, check the Customizing
for the integration framework, or use a different individual object.

Procedure for System Administrators

Other available messages for error analysis may be listed here.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT804 - Integration framework: Change to status &1 is not possible ?

  The SAP error message "CRM_IOBJECT804 Integration framework: Change to status &1 is not possible" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when there is an attempt to change the status of an object (like a business transaction or document) that is not allowed due to certain conditions or constraints.
  Cause:
  
  Status Transition Restrictions: The status you are trying to change to may not be valid based on the current status of the object. Each status in SAP has defined transitions, and if the transition is not allowed, this error will occur.
  Object Locking: The object may be locked by another user or process, preventing any changes to its status.
  Business Logic Constraints: There may be business rules or logic defined in the system that restrict the status change based on certain conditions (e.g., incomplete data, dependencies on other objects).
  Configuration Issues: There might be configuration settings in the status management that prevent the change.
  
  Solution:
  
  Check Current Status: Review the current status of the object and verify if the desired status change is valid. You can refer to the status management configuration to understand the allowed transitions.
  Unlock the Object: If the object is locked, identify the user or process that has locked it and resolve the locking issue. This may involve waiting for the other user to complete their task or contacting them to release the lock.
  Review Business Rules: Check if there are any business rules or conditions that need to be met before changing the status. Ensure that all required fields are filled and any dependencies are resolved.
  Consult Configuration: If you have access, review the configuration settings related to status management in the CRM system. Ensure that the status transitions are correctly defined.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context on why the status change is not allowed.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and manage CRM orders or CRMD_ORDERADM_H for administrative tasks related to CRM orders.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Review the SAP Help documentation for CRM status management to understand how status transitions are configured and managed.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.