How To Fix CRM_IOBJECT803 - Integration framework: the individual object is locked by user &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

  • Message number: 803

  • Message text: Integration framework: the individual object is locked by user &

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  • What causes this issue?

    Processing for the individual object takes place via the integration
    framework. During this process, the system determined that no status
    changes can be executed, as user &v1& has locked the individual object.

    System Response

    The integration framework cannot execute status changes for the
    following data:
    User: &v1&
    Status: &v2&
    Event: &v3&
    Exception: &v4&

    How to fix this error?

    Contact user &v1&, or use a different individual object. Alternatively,
    you can save this document without changes despite this message, and
    continue processing it again at a later time.

    Procedure for System Administrators

    Other available messages for error analysis are listed here, if
    available.

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IOBJECT803 - Integration framework: the individual object is locked by user & ?

    The SAP error message CRM_IOBJECT803 indicates that an individual object in the Integration Framework is locked by a user. This typically occurs when a user is currently editing or processing the object, preventing other users from making changes or accessing it.

    Cause:

    1. User Lock: The object is locked by a user who is currently working on it. This can happen if a user has opened the object in a transaction and has not yet saved or released it.
    2. System Lock: Sometimes, the system may lock an object due to ongoing processes or transactions that are not yet completed.
    3. Technical Issues: There may be technical issues or bugs in the system that cause locks to persist even after the user has finished their work.

    Solution:

    1. Identify the Locking User: Use transaction SM12 to check for locks. You can filter by the object type and user to see who is currently locking the object.
    2. Release the Lock: If the locking user is identified and they are not actively working on the object, you can release the lock from transaction SM12. However, be cautious when doing this, as it may lead to data inconsistency if the user is still working on the object.
    3. Wait for Release: If the lock is legitimate and the user is still working on the object, it may be best to wait until they finish and release the lock naturally.
    4. Check for Background Jobs: Sometimes, background jobs may hold locks. Check transaction SM37 to see if any jobs are running that might be locking the object.
    5. System Restart: In rare cases, if the lock persists and cannot be resolved, a system restart may be necessary to clear any lingering locks.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage locks.
      • SM37: To check background jobs.
      • SE11: To check the data dictionary for the object type.
    • Documentation: Refer to SAP Help Portal or SAP Notes for specific guidance on the Integration Framework and object locking mechanisms.
    • User Communication: If you are in a collaborative environment, communicate with the user who has locked the object to understand their needs and coordinate access.

    Best Practices:

    • Regularly monitor and manage locks in the system to prevent bottlenecks.
    • Educate users on proper procedures for accessing and editing objects to minimize locking issues.
    • Implement a process for handling long-running transactions that may lead to locks.

    If the issue persists or if you encounter additional complications, consider reaching out to your SAP Basis team or SAP support for further assistance.

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