How To Fix CRM_IOBJECT014 - The individual object is locked by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IOBJECT - Messages for Individual Objects in Transaction

• Message number: 014

• Message text: The individual object is locked by user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IOBJECT014 - The individual object is locked by user &1 ?

  The SAP error message CRM_IOBJECT014 indicates that a specific object in the SAP Customer Relationship Management (CRM) system is locked by another user. This typically occurs when a user is editing or processing an object (such as a business partner, transaction, or document) and has not yet saved or released it, preventing other users from accessing or modifying the same object.
  Cause:
  
  User Lock: The object is currently being edited by another user, which creates a lock on that object.
  Session Timeout: If a user has an open session that has timed out, the lock may not be released properly.
  System Error: Occasionally, system errors or crashes can lead to locks not being released as expected.
  
  Solution:
  
  
  Wait and Retry: If the object is locked by another user, the simplest solution is to wait until that user has finished their work and released the lock. You can check with the user to see if they are still working on the object.
  
  
  Identify the Lock: Use transaction code SM12 to view and manage locks in the system. You can check which user has locked the object and, if necessary, contact them to resolve the issue.
  
  
  Release the Lock: If you have the necessary authorizations and it is appropriate to do so, you can manually release the lock in transaction SM12. Be cautious with this approach, as it may lead to data loss if the other user is still working on the object.
  
  
  Check for Background Jobs: Sometimes, background jobs may hold locks on objects. Ensure that no background processes are running that could be causing the lock.
  
  
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further, especially if there are systemic issues causing locks not to be released.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage locks.
  SM21: To check system logs for any related errors.
  SU01: To check user details and their current sessions.
  
  
  
  User Communication: If you are in a collaborative environment, communicate with your team members to ensure that everyone is aware of who is working on which objects to minimize locking issues.
  
  
  Documentation: Refer to SAP Help documentation for more details on object locking and management in CRM.
  
  
  By following these steps, you should be able to resolve the CRM_IOBJECT014 error and continue your work in the SAP system.