How To Fix CRM_INTLAY014 - There is no description for region &1 for country &2 available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_INTLAY - Error Messages for Interaction Layer

• Message number: 014

• Message text: There is no description for region &1 for country &2 available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INTLAY014 - There is no description for region &1 for country &2 available ?

  The SAP error message CRM_INTLAY014 indicates that there is no description available for a specific region in a given country. This typically occurs in the context of CRM (Customer Relationship Management) systems when the system is trying to access or display information related to a region that has not been defined or is missing in the configuration.
  Cause:
  
  Missing Data: The region and country combination does not have a corresponding description in the system. This can happen if the region has not been set up in the system or if the data has not been maintained properly.
  Configuration Issues: There may be issues with the configuration settings in the system that prevent the region from being recognized.
  Data Migration Issues: If data was migrated from another system, some regions may not have been transferred correctly, leading to missing descriptions.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify that the region for the specified country is defined.
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant area for maintaining regions and countries.
  
  
  
  Maintain Region Descriptions:
  
  If the region is missing, you can create a new entry for the region in the relevant table (e.g., T005 for countries and regions).
  Ensure that the description for the region is provided in the appropriate language.
  
  
  
  Data Maintenance:
  
  Use transaction OOVB or similar to maintain the region and country data.
  Ensure that all necessary data is filled out correctly.
  
  
  
  Check for Data Consistency:
  
  Run consistency checks to ensure that all regions and countries are correctly linked and that there are no missing entries.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on maintaining regions and countries in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and maintaining the data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, OOVB, and SE11 (for table maintenance).
  Tables: Key tables to check include:
  
  T005 (Countries)
  T005U (Country/Region Descriptions)
  
  
  SAP Notes: Search for SAP Notes related to CRM_INTLAY014 for any known issues or patches that may address the problem.
  
  By following these steps, you should be able to resolve the error message CRM_INTLAY014 and ensure that the region and country data is correctly maintained in your SAP system.