How To Fix CRM_INTLAY012 - There is no description for country &1 available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_INTLAY - Error Messages for Interaction Layer

• Message number: 012

• Message text: There is no description for country &1 available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_INTLAY012 - There is no description for country &1 available ?

  The SAP error message CRM_INTLAY012, which states "There is no description for country &1 available," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a description for a specific country code in the relevant configuration or master data.
  Cause:
  
  Missing Country Description: The most common cause is that the country code (represented by &1) does not have an associated description in the system. This can happen if the country code is not defined in the country master data.
  Incorrect Configuration: There may be an issue with the configuration settings in the system that prevents the country description from being retrieved.
  Data Migration Issues: If data has been migrated from another system, some country codes may not have been properly transferred or mapped.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling country descriptions correctly.
  
  Solution:
  
  
  Check Country Master Data:
  
  Go to the transaction code OVC1 (or SPRO -> "SAP Customizing Implementation Guide" -> "Enterprise Structure" -> "Definition" -> "Logistics - General" -> "Define Countries").
  Verify if the country code in question exists and has a description. If it does not, you can add the missing description.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings related to country codes are correctly set up. This includes checking any relevant customizing settings in the CRM system.
  
  
  
  Data Consistency Check:
  
  If the error occurred after a data migration, perform a consistency check to ensure that all necessary data has been migrated correctly.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or function module that is generating the error to identify why it cannot find the country description.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OVC1, SPRO, and others that may help in managing country data.
  SAP Notes: Search for SAP Notes related to CRM_INTLAY012 for any known issues or fixes.
  User Exits and BAdIs: If there are custom developments, check for any user exits or Business Add-Ins (BAdIs) that might be affecting the retrieval of country descriptions.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_INTLAY012 error message.