How To Fix CRM_IND_MESSAGE104 - Processing Failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IND_MESSAGE - Message class for Indirects

  • Message number: 104

  • Message text: Processing Failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IND_MESSAGE104 - Processing Failed ?

    The SAP error message CRM_IND_MESSAGE104, which indicates "Processing Failed," typically arises in the context of SAP Customer Relationship Management (CRM) when there is an issue with processing a transaction or operation. This error can occur for various reasons, and understanding the cause is crucial for finding an appropriate solution.

    Possible Causes:

    1. Data Inconsistencies: There may be missing or inconsistent data in the CRM system that prevents the transaction from being processed.
    2. Configuration Issues: Incorrect configuration settings in the CRM system can lead to processing failures.
    3. Authorization Problems: The user may not have the necessary authorizations to perform the action, leading to a failure in processing.
    4. System Performance: High system load or performance issues can cause timeouts or failures in processing requests.
    5. Integration Issues: If the CRM system is integrated with other systems (like ERP), issues in the integration can lead to processing failures.
    6. Custom Code Errors: If there are custom developments or enhancements in the CRM system, errors in the code can lead to processing failures.

    Solutions:

    1. Check Data: Review the data being processed for completeness and correctness. Ensure that all required fields are filled and that the data adheres to the expected formats.
    2. Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly. This may involve reviewing transaction types, status profiles, or other relevant settings.
    3. Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in the system.
    4. Monitor System Performance: Check the system performance and logs to identify any bottlenecks or issues that may be causing the processing to fail. Consider optimizing performance or increasing system resources if necessary.
    5. Integration Monitoring: If the CRM is integrated with other systems, check the integration points for any errors or issues. This may involve reviewing middleware logs or connection settings.
    6. Debug Custom Code: If there are custom developments, use the debugging tools in SAP to identify any errors in the code that may be causing the processing to fail.

    Related Information:

    • Transaction Codes: Use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to CRM_IND_MESSAGE104.
    • Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and found solutions.

    If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation and assistance.

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