How To Fix CRM_IND_MESSAGE023 - Header could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 023

• Message text: Header could not be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE023 - Header could not be created ?

  The SAP error message CRM_IND_MESSAGE023: Header could not be created typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with creating a document header, such as a sales order, service request, or any other transactional document. This error can arise due to various reasons, including configuration issues, missing data, or system inconsistencies.
  Possible Causes:
  
  Missing Required Data: Essential fields or data required for creating the header might be missing or incorrectly filled.
  Configuration Issues: The CRM system may not be properly configured for the specific document type you are trying to create.
  Authorization Issues: The user may not have the necessary authorizations to create the document.
  Inconsistent Data: There may be inconsistencies in the master data (e.g., customer, product) that prevent the header from being created.
  System Errors: Technical issues or bugs in the system can also lead to this error.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled in correctly. Review the document type and ensure that all necessary data is provided.
  Review Configuration: Check the configuration settings for the document type in the CRM system. Ensure that all necessary settings are in place.
  User Authorizations: Verify that the user has the appropriate authorizations to create the document. You may need to consult with your SAP security team.
  Master Data Consistency: Check the master data for any inconsistencies. Ensure that the customer, product, and other related data are correctly maintained.
  System Logs: Review the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER or CRM_ORDER_MAINTAIN to create or maintain orders and check for issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Refer to the official SAP documentation for CRM to understand the requirements and configurations for document creation.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.