How To Fix CRM_IND_MESSAGE020 - Indirect percentage is greater than 100 for date &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 020

• Message text: Indirect percentage is greater than 100 for date &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE020 - Indirect percentage is greater than 100 for date &1 ?

  The SAP error message CRM_IND_MESSAGE020 indicates that there is an issue with the indirect percentage value in a CRM (Customer Relationship Management) context. Specifically, it means that the indirect percentage assigned to a particular date exceeds 100%. This can occur in scenarios where indirect costs or allocations are being calculated, and the system expects the total percentage to be 100% or less.
  Cause:
  
  Incorrect Data Entry: The indirect percentage may have been incorrectly entered or calculated, leading to a value greater than 100%.
  Configuration Issues: There may be issues in the configuration of the CRM system, particularly in the settings related to indirect costs or percentage allocations.
  Multiple Entries: If there are multiple entries for the same date, the sum of the percentages may exceed 100%.
  Data Migration Issues: If data was migrated from another system, it may not have been validated properly, leading to incorrect percentage values.
  
  Solution:
  
  Review and Correct Data: Check the entries for the indirect percentage for the specified date. Ensure that the total does not exceed 100%. If it does, adjust the values accordingly.
  Check Configuration: Review the configuration settings related to indirect costs in the CRM system. Ensure that they are set up correctly and that there are no conflicting settings.
  Consolidate Entries: If there are multiple entries for the same date, consolidate them to ensure that the total percentage does not exceed 100%.
  Data Validation: If the data was migrated, perform a validation check to ensure that all values are within acceptable ranges.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling indirect percentages in your version of the CRM system.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access the relevant data or configuration settings, such as CRMD_ORDER for order management.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Roles: Ensure that you have the appropriate permissions to make changes to the data or configuration settings.
  Testing: After making corrections, test the changes in a development or quality assurance environment before applying them to the production system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.