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Message type: E = Error
Message class: CRM_IND_MESSAGE - Message class for Indirects
Message number: 019
Message text: This record is being processed by &1; try again later
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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CRM_IND_MESSAGE019
- This record is being processed by &1; try again later ?The SAP error message CRM_IND_MESSAGE019 indicates that a particular record is currently being processed by another user or session, and therefore, you cannot make changes to it at that moment. This is a common concurrency control mechanism in SAP systems to prevent data inconsistencies.
Cause:
Record Locking: The record you are trying to access is locked by another user or process. This can happen if:
- Another user is editing the same record.
- A background job is processing the record.
- A previous transaction did not release the lock properly.
Long-running Transactions: If a transaction takes a long time to complete, it can hold the lock on the record for an extended period.
Solution:
Wait and Retry: The simplest solution is to wait for a few moments and then try to access the record again. The lock may be released once the other user or process completes their transaction.
Check Lock Entries: You can check which user or process is holding the lock:
- Use transaction code SM12 to view lock entries. You can filter by the object name or user to find the specific lock.
- If you find that a lock is held unnecessarily (e.g., a user has left the session open), you can ask the user to release it or, if necessary, you can delete the lock entry (with caution).
Analyze Long-running Processes: If you notice that certain processes are frequently causing locks, investigate those transactions to see if they can be optimized or if there are any issues causing them to run longer than expected.
User Communication: If you are in a collaborative environment, communicate with your team members to ensure that multiple users are not trying to edit the same record simultaneously.
System Configuration: In some cases, it may be necessary to review the system configuration or settings related to locking behavior, especially if this issue occurs frequently.
Related Information:
Transaction Codes:
Documentation: Refer to SAP Help documentation for more details on record locking and concurrency control in SAP CRM.
SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message or provide patches or updates.
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.
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