How To Fix CRM_IND_MESSAGE016 - Indirect target group does not exist; check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 016

• Message text: Indirect target group does not exist; check your entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE016 - Indirect target group does not exist; check your entry ?

  The SAP error message CRM_IND_MESSAGE016 indicates that the indirect target group you are trying to access or use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with target groups for marketing or campaign management.
  Cause:
  
  Non-Existent Target Group: The indirect target group you are referencing has not been created or has been deleted.
  Incorrect Entry: There may be a typo or incorrect entry in the target group ID or name you are trying to use.
  Authorization Issues: The user may not have the necessary authorizations to view or access the target group.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  
  Solution:
  
  
  Check Target Group Existence:
  
  Go to the target group management area in SAP CRM and verify if the target group exists.
  Use transaction codes like CRMD_ORDER or navigate through the CRM menu to check for the target group.
  
  
  
  Verify Entry:
  
  Double-check the entry you made for the target group. Ensure that there are no typos or incorrect characters.
  If you are using a program or report, ensure that the parameters are correctly set.
  
  
  
  Create Target Group:
  
  If the target group does not exist, you may need to create it. Use the appropriate transaction (e.g., CRMD_ORDER or CRMD_MKTPL) to create a new target group.
  
  
  
  Check Authorizations:
  
  Ensure that your user role has the necessary permissions to access the target group. You may need to contact your system administrator to verify your authorizations.
  
  
  
  Data Consistency Check:
  
  If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to ensure that the database is in a good state.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on managing target groups in CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_MKTPL, or CRMD_ORDERADM_H for managing target groups and marketing activities.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or user groups for additional insights and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and successfully work with your indirect target groups in SAP CRM.