How To Fix CRM_IND_MESSAGE014 - Indirect account does not exist; check your entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IND_MESSAGE - Message class for Indirects

• Message number: 014

• Message text: Indirect account does not exist; check your entry

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IND_MESSAGE014 - Indirect account does not exist; check your entry ?

  The SAP error message CRM_IND_MESSAGE014 indicates that an indirect account does not exist in the system. This typically occurs in the context of CRM (Customer Relationship Management) when trying to process transactions that involve indirect accounts, such as when creating or updating a business partner, sales order, or other related documents.
  Cause:
  
  Missing Configuration: The indirect account may not have been set up in the system. This can happen if the necessary configuration steps were not completed during the implementation of the CRM module.
  Incorrect Entry: The account number or identifier entered may be incorrect or misspelled.
  Data Migration Issues: If data was migrated from another system, there may have been issues with the transfer of indirect account information.
  Authorization Issues: The user may not have the necessary permissions to access the indirect account.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP (usually found in the SPRO transaction).
  Ensure that the indirect accounts are properly defined and configured in the system.
  Verify that the account type and other related settings are correctly set up.
  
  
  
  Verify Account Entry:
  
  Double-check the account number or identifier you are entering to ensure it is correct.
  Look for any typos or formatting issues.
  
  
  
  Data Consistency:
  
  If the error occurred after a data migration, verify that all necessary data was migrated correctly.
  Check for any missing entries in the relevant tables that store indirect account information.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to access and use the indirect account.
  Consult with your SAP security team if there are any doubts about user permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on indirect accounts and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE16 for table data viewing.
  Tables: Check relevant tables that may store indirect account information, such as T001 (Company Codes) or T006 (Units of Measure).
  SAP Notes: Look for SAP Notes related to CRM and indirect accounts for any known issues or patches that may address the problem.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.