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Message type: E = Error
Message class: CRM_IND_MESSAGE - Message class for Indirects
Message number: 007
Message text: Sales organization does not exist; check your entry
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CRM_IND_MESSAGE007
- Sales organization does not exist; check your entry ?The SAP error message CRM_IND_MESSAGE007 indicates that the sales organization you are trying to use does not exist in the system. This error typically occurs in the context of creating or processing sales documents in SAP CRM (Customer Relationship Management) or SAP ERP (Enterprise Resource Planning).
Cause:
- Incorrect Sales Organization: The sales organization code entered may be incorrect or misspelled.
- Sales Organization Not Defined: The sales organization may not be defined in the system or may not be activated for the relevant application area.
- Data Synchronization Issues: If you are using a system landscape with multiple systems (e.g., CRM and ERP), there may be synchronization issues where the sales organization exists in one system but not in another.
- Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
Solution:
Check Sales Organization Code:
- Verify that the sales organization code entered is correct. Check for any typos or incorrect entries.
Define Sales Organization:
- If the sales organization does not exist, you need to create it. This can be done in the SAP system by navigating to:
- SPRO ? Enterprise Structure ? Definition ? Sales and Distribution ? Define, copy, delete, check sales organization.
- Ensure that the sales organization is properly configured and activated.
Check Configuration:
- Ensure that the sales organization is assigned to the relevant company code and distribution channel.
- Check if the sales organization is assigned to the relevant sales area (sales organization, distribution channel, and division).
Data Synchronization:
- If you are working in a distributed environment, ensure that the data is synchronized between the systems. You may need to run a data transfer or check the middleware settings.
Authorization Check:
- Verify that the user has the necessary authorizations to access the sales organization. This can be checked in the user roles and profiles.
Consult Documentation:
- Refer to SAP documentation or consult with your SAP Basis or functional team for further assistance if the issue persists.
Related Information:
OVX5
(to define sales organizations) or VOTXN
(to check sales area assignments) to manage sales organization settings.By following these steps, you should be able to resolve the error message CRM_IND_MESSAGE007 and ensure that the sales organization is correctly set up in your SAP system.
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