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Message type: E = Error
Message class: CRM_IND_MESSAGE - Message class for Indirects
Message number: 006
Message text: Business line does not exist; check your entry
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CRM_IND_MESSAGE006
- Business line does not exist; check your entry ?The SAP error message CRM_IND_MESSAGE006 indicates that the business line you are trying to use does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or modify a business transaction, such as a sales order, service request, or marketing campaign, and the specified business line is not recognized.
Cause:
- Incorrect Entry: The business line you entered may be misspelled or incorrectly formatted.
- Missing Configuration: The business line may not have been configured in the system. This could happen if the business line was never created or if it was deleted.
- Authorization Issues: You may not have the necessary authorizations to access the business line.
- Data Synchronization Issues: If your system is integrated with other systems (like ERP), there may be synchronization issues leading to missing data.
Solution:
- Check Entry: Verify that the business line you entered is correct. Look for any typos or formatting issues.
- Configuration Check:
- Go to the configuration settings in SAP CRM and check if the business line exists.
- If it does not exist, you may need to create it. This typically involves navigating to the relevant customizing transaction (e.g., SPRO) and defining the business line under the appropriate settings.
- Authorization Check: Ensure that you have the necessary permissions to access the business line. You may need to contact your system administrator to verify your authorizations.
- Data Synchronization: If your system is integrated with other systems, check for any data synchronization issues. You may need to run a synchronization job or check the integration settings.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring business lines in your version of SAP CRM.
Related Information:
SPRO
for configuration or SE11
to check the database table for business lines.By following these steps, you should be able to resolve the error and ensure that the business line is correctly configured in your SAP CRM system.
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