How To Fix CRM_ICM_UI_BP002 - Communication data: country code and phone number are both required

CRM_ICM_UI_BP002 - Overview

• Message type: E = Error

• Message class: CRM_ICM_UI_BP - ICM BP messages only from the UI

• Message number: 002

• Message text: Communication data: country code and phone number are both required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_BP002 - Communication data: country code and phone number are both required ?

  The SAP error message "CRM_ICM_UI_BP002 Communication data: country code and phone number are both required" typically occurs in the SAP Customer Relationship Management (CRM) system when you are trying to create or update a business partner (BP) or communication data without providing both a country code and a phone number. This is a validation error indicating that both fields are mandatory for the system to process the communication data correctly.
  
  Cause:
  
  Missing Data: The country code or phone number fields are left blank when trying to save the communication data.
  Incorrect Configuration: The system may be configured to require both fields for certain business processes, and if they are not filled out, the error will trigger.
  User Input Error: The user may have overlooked entering the required information.
  
  
  Solution:
  To resolve this error, you should ensure that both the country code and phone number are provided in the communication data. Here are the steps to do