How To Fix CRM_ICM_UI_ACT005 - Activity with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_ACT - ICM activity message class

• Message number: 005

• Message text: Activity with ID &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_ACT005 - Activity with ID &1 does not exist ?

  The SAP error message CRM_ICM_UI_ACT005, which states "Activity with ID &1 does not exist," typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to find a specific activity that is being referenced. This can happen for a variety of reasons, including:
  Causes:
  
  Invalid Activity ID: The activity ID being referenced may not exist in the system. This could be due to a typo or an incorrect ID being used.
  Deleted Activity: The activity may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to view the activity, leading to the system not being able to access it.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues that prevent the activity from being recognized.
  Configuration Issues: There may be configuration settings in the CRM system that are not set up correctly, leading to the inability to find the activity.
  
  Solutions:
  
  Verify Activity ID: Check the activity ID being used to ensure it is correct. Look for any typos or errors in the ID.
  Check Activity Existence: Use transaction codes like CRMD_ORDER or CRM_ORDER to search for the activity in the system and confirm whether it exists.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the activity. This may involve checking roles and permissions in the user profile.
  Check for Deletion: If the activity was deleted, check if it can be restored or if there is a backup available.
  Data Synchronization: If the system is integrated with other applications, ensure that data synchronization processes are functioning correctly.
  Consult Configuration: Review the configuration settings in the CRM system to ensure that everything is set up correctly for activities.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that can help you navigate and troubleshoot activities in CRM.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.