How To Fix CRM_ICM_REL035 - Cannot relate leading object to an entity using the "Relate" button

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 035

• Message text: Cannot relate leading object to an entity using the "Relate" button

What causes this issue?

You cannot create a relationship between the leading object and an
entity using the <LS>Relate </>button.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the corresponding <LS>Add</> or <LS>Insert </>buttons to create a
relationship between the leading object and the entity.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL035 - Cannot relate leading object to an entity using the "Relate" button ?

  The SAP error message CRM_ICM_REL035 indicates that there is an issue with relating a leading object to an entity in the SAP CRM system using the "Relate" button. This error typically arises in the context of the Interaction Center (IC) when users attempt to create or manage relationships between different objects (like business partners, transactions, etc.) but the system cannot establish the required link.
  Causes:
  
  
  Missing or Incomplete Data: The leading object or the entity you are trying to relate may not have all the necessary data filled in. This could include missing mandatory fields or incomplete configurations.
  
  
  Incorrect Object Type: The object you are trying to relate may not be compatible with the leading object. For example, trying to relate a business partner to a transaction type that does not support such a relationship.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the relate action on the specified objects.
  
  
  System