How To Fix CRM_ICM_REL029 - Cannot delete reliability of the relationship

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 029

• Message text: Cannot delete reliability of the relationship

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL029 - Cannot delete reliability of the relationship ?

  The SAP error message CRM_ICM_REL029 ("Cannot delete reliability of the relationship") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to delete a relationship or its reliability status that is not allowed due to certain constraints or conditions.
  Causes:
  
  Existing Dependencies: The relationship you are trying to delete may have existing dependencies or references in the system that prevent its deletion.
  Data Integrity Constraints: SAP enforces data integrity rules, and if the relationship is linked to other objects (like transactions, activities, etc.), it cannot be deleted.
  Authorization Issues: The user may not have the necessary authorizations to delete the relationship.
  System Configuration: Certain configurations in the CRM system may restrict the deletion of relationships based on business rules.
  
  Solutions:
  
  Check Dependencies: Review the relationship to see if there are any dependent objects or references. You may need to delete or modify these dependencies before you can delete the relationship.
  Review Authorizations: Ensure that the user attempting to delete the relationship has the necessary authorizations. You may need to consult with your SAP security team.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER, BP, etc.) to navigate to the relationship and check its details. This can help identify any issues.
  Consult Documentation: Refer to SAP documentation or help files for specific guidelines on managing relationships in CRM.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to CRM relationships, such as BP (Business Partner) and CRMD_ORDER (CRM Order Management).
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  System Logs: Review system logs for any additional error messages or warnings that could provide more insight into the issue.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_ICM_REL029 effectively.