How To Fix CRM_ICM_REL010 - No result found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 010

• Message text: No result found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL010 - No result found ?

  The SAP error message "CRM_ICM_REL010 No result found" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) or when trying to retrieve data related to a specific query or transaction. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  No Matching Data: The most common cause is that the query or search criteria you are using does not match any existing records in the database. This could be due to incorrect input values or filters.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the data being queried, leading to no results being displayed.
  
  
  Data Synchronization Issues: If the data in the CRM system is not synchronized with other systems (like ERP), it may lead to discrepancies and result in no data being found.
  
  
  
  Configuration Issues: There may be configuration settings in the CRM