How To Fix CRM_ICM_REL009 - Relationship '&2 &3 &4' is being processed by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL - Message class for ICM relation

• Message number: 009

• Message text: Relationship '&2 &3 &4' is being processed by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL009 - Relationship '&2 &3 &4' is being processed by &1 ?

  The SAP error message CRM_ICM_REL009 indicates that a specific relationship (identified by the placeholders &2, &3, and &4) is currently being processed by another user or session (indicated by &1). This typically occurs in the context of SAP Customer Relationship Management (CRM) when multiple users or processes attempt to access or modify the same relationship simultaneously.
  Cause:
  
  Concurrent Access: The primary cause of this error is that the relationship is locked by another user or process. This can happen if one user is editing the relationship while another user tries to access it.
  Long-Running Transactions: If a transaction takes a long time to complete, it may hold a lock on the relationship, preventing others from accessing it.
  System Configuration: Certain configurations in the SAP system may lead to more frequent locking scenarios, especially in high-transaction environments.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user or process to complete their transaction. After a short period, try accessing the relationship again.
  Identify the Locking User: If you have the necessary permissions, you can use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock. This can help you understand if the lock is legitimate or if it can be released.
  Communicate with Users: If you identify the user holding the lock, you may want to communicate with them to see if they can complete their transaction or release the lock.
  Check for Long-Running Processes: If the issue is frequent, investigate if there are any long-running processes that could be optimized to reduce locking scenarios.
  System Configuration Review: If this error occurs often, consider reviewing the system configuration and user access patterns to minimize conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM21 (to check system logs), and ST22 (to analyze dumps) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to manage their sessions and avoid long locks, especially in collaborative environments.
  
  By following these steps, you should be able to resolve the CRM_ICM_REL009 error and minimize its occurrence in the future.