How To Fix CRM_ICM_OOS_APPL007 - Object is assigned to more than one case

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS_APPL - ICM: Messages for OOS Application

• Message number: 007

• Message text: Object is assigned to more than one case

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS_APPL007 - Object is assigned to more than one case ?

  The SAP error message CRM_ICM_OOS_APPL007 indicates that an object (such as a business partner, product, or service request) is assigned to more than one case in the SAP Customer Relationship Management (CRM) system. This can lead to conflicts or inconsistencies in data handling, as the system expects each object to be uniquely associated with a single case.
  
  Cause:
  The error typically arises due to one of the following reasons:
  
  Duplicate Assignments: The object has been inadvertently assigned to multiple cases, which is not allowed in the system.
  Data Integrity Issues: There may be issues with data integrity, such as incorrect data entries or system errors that have led to multiple associations.
  Configuration Settings: The system configuration may not allow for multiple assignments of the same object to different cases.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Identify Duplicate Assignments:
  
  Use transaction codes like CRMD_ORDER or relevant reports to check the assignments of the object in