How To Fix CRM_ICM_OOS011 - Error: one or more search parameters have been used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_OOS - ICM: Message Class - Operation Organizational Structure

• Message number: 011

• Message text: Error: one or more search parameters have been used more than once

What causes this issue?

A search parameter has been used more than once. The search for
operation organizational structure templates does not support this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the search parameters and use each parameter only once.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_OOS011 - Error: one or more search parameters have been used more than once ?

  The SAP error message CRM_ICM_OOS011 indicates that there is an issue with the search parameters used in a query or search operation within the SAP CRM system. Specifically, the error message states that one or more search parameters have been used more than once, which is not allowed.
  Cause:
  The primary cause of this error is that the same search parameter has been specified multiple times in a search query. This can happen in various scenarios, such as:
  
  Duplicate Entries: When a user inadvertently selects the same search criteria multiple times.
  Configuration Issues: If the search parameters are configured incorrectly in the system.
  Custom Development: If there are custom enhancements or developments that allow for duplicate parameters to be passed in the search.
  
  Solution:
  To resolve the CRM_ICM_OOS011 error, you can take the following steps:
  
  
  Review Search Parameters: Check the search criteria you are using. Ensure that no parameter is being specified more than once. If you find duplicates, remove the redundant entries.
  
  
  Check Custom Code: If there are any custom developments or enhancements in your SAP CRM system, review the code to ensure that it does not allow for duplicate parameters to be passed.
  
  
  System Configuration: If the issue persists, review the configuration settings related to the search functionality in your SAP CRM system. Ensure that the settings are correctly defined and do not allow for duplicate parameters.
  
  
  Testing: After making the necessary adjustments, test the search functionality again to ensure that the error no longer occurs.
  
  
  Consult Documentation: If you are unsure about the parameters or how to configure them, refer to the SAP documentation or help resources for guidance on the specific search functionality you are using.
  
  
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM search functionalities, such as CRMD_ORDER or CRMD_ORDERADM_H, to better understand how searches are structured.
  User Training: Ensure that users are trained on how to properly use the search functionalities to avoid common pitfalls that lead to this error.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ICM_OOS011 error in your SAP CRM system.