Message type: E = Error
Message class: CRM_ICM_MAT - Message class for ICM 5x5 Matrix
Message number: 013
Message text: Enter a value for field &1
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CRM_ICM_MAT013
- Enter a value for field &1 ?The SAP error message CRM_ICM_MAT013, which states "Enter a value for field &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction center (IC) functionalities. This error indicates that a required field (denoted by &1) has not been filled in, and the system is prompting the user to provide a value.
Cause: Missing Required Field: The most common cause of this error is that a mandatory field in a form or transaction has not been filled out. This could be a field related to customer information, product details, or any other critical data required for processing.
Configuration Issues: Sometimes, the error can arise from incorrect configuration settings in the CRM system, where certain fields are marked as mandatory but are not being properly validated. User Input Error: Users may overlook filling in required fields due to oversight or misunderstanding of the form requirements.
Solution: Identify the Field:
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