How To Fix CRM_ICM_INT002 - Unified data interface manager invoked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_INT - Message class for ICM BDOC

• Message number: 002

• Message text: Unified data interface manager invoked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_INT002 - Unified data interface manager invoked ?

  The SAP error message CRM_ICM_INT002 typically indicates an issue related to the Unified Data Interface Manager (UDIM) in the SAP Customer Relationship Management (CRM) system. This error can occur during the integration of data between different components or systems within the SAP landscape.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration settings in the Unified Data Interface Manager or related components.
  Data Inconsistencies: Inconsistent or invalid data being processed by the interface.
  System Performance: Performance issues or timeouts during data processing.
  Authorization Problems: Insufficient authorizations for the user or system trying to invoke the interface.
  Network Issues: Problems with network connectivity that prevent successful data transfer.
  
  Solution:
  To resolve the CRM_ICM_INT002 error, you can follow these steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the Unified Data Interface Manager and ensure they are set up correctly.
  Verify that all necessary components are properly configured and activated.
  
  
  
  Data Validation:
  
  Check the data being processed for any inconsistencies or invalid entries.
  Ensure that the data format and structure meet the requirements of the interface.
  
  
  
  Monitor System Performance:
  
  Use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any performance-related issues or dumps that may provide more context about the error.
  Analyze system performance metrics to identify any bottlenecks.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system account invoking the interface has the necessary authorizations to perform the operation.
  Review role assignments and authorization objects related to the Unified Data Interface Manager.
  
  
  
  Network Connectivity:
  
  Verify network connections between the systems involved in the data transfer.
  Check for any firewall or security settings that may be blocking the communication.
  
  
  
  Review Logs:
  
  Check the application logs for more detailed error messages or warnings that can provide additional context.
  Use transaction SLG1 to view application logs related to the Unified Data Interface Manager.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Unified Data Interface Manager (UDIM): A component in SAP CRM that facilitates data integration and synchronization between different systems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SLG1 (Application Log), and ST22 (Dump Analysis) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICM_INT002 error effectively.