How To Fix CRM_ICM_DOC013 - Document cannot be edited; Checked out by user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_DOC -

• Message number: 013

• Message text: Document cannot be edited; Checked out by user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_DOC013 - Document cannot be edited; Checked out by user &1 ?

  The SAP error message CRM_ICM_DOC013 indicates that a document you are trying to edit is currently checked out by another user. This is a common scenario in collaborative environments where documents are managed through a check-in/check-out system to prevent conflicts and ensure data integrity.
  Cause:
  The error occurs when:
  
  A user has checked out the document for editing, and it is locked for other users.
  You are trying to edit a document that is still in the checked-out state by another user.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check Document Status:
  
  Verify who has checked out the document. You may need to contact that user to see if they can check it back in or if they are done editing.
  
  
  
  Wait for Check-in:
  
  If the user who has checked out the document is actively working on it, you may need to wait until they finish and check the document back in.
  
  
  
  Force Check-in (if applicable):
  
  If you have administrative privileges, you may have the option to force a check-in of the document. This should be done with caution, as it may lead to loss of unsaved changes made by the user who has it checked out.
  
  
  
  Check for System Locks:
  
  Sometimes, system locks may not be released properly. You can check for any locks in the system and release them if necessary.
  
  
  
  Review User Permissions:
  
  Ensure that your user role has the necessary permissions to edit the document. Sometimes, permission issues can also lead to similar error messages.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for specific procedures related to document management in your SAP environment.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the check-in/check-out process to minimize conflicts.
  System Configuration: Review the configuration settings for document management in your SAP system to ensure they align with your organization's needs.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.