How To Fix CRM_ICM_DOC002 - Check-out lock released successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_DOC -

• Message number: 002

• Message text: Check-out lock released successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_DOC002 - Check-out lock released successfully ?

  The SAP error message "CRM_ICM_DOC002 Check-out lock released successfully" typically indicates that a document or object in the SAP Customer Relationship Management (CRM) system was checked out for editing, and the lock on that document has been released. This message is not necessarily an error; rather, it is an informational message indicating that the check-out lock has been successfully released.
  Cause:
  
  Check-Out Process: The message is generated when a user checks out a document for editing and then either saves and checks it back in or cancels the check-out process.
  Session Timeout: If a user is inactive for a certain period, the system may automatically release the check-out lock.
  Manual Release: The user may have manually released the lock by checking the document back in or by using a specific function to release the lock.
  
  Solution:
  Since this message is informational, there may not be a need for a specific solution unless it is causing issues in your workflow. However, if you are experiencing problems related to document locks, consider the following:
  
  Check Document Status: Ensure that the document is in the correct status for further actions. If it is still needed, you may need to check it out again.
  Re-check Out: If you need to make changes to the document, you can check it out again.
  User Notifications: If multiple users are working on the same document, ensure that they are aware of the check-out and check-in processes to avoid conflicts.
  Session Management: Encourage users to save their work frequently to avoid session timeouts that may lead to unexpected lock releases.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to document check-out processes in CRM.
  User Documentation: Refer to the SAP CRM user documentation for guidelines on managing document check-outs and locks.
  System Configuration: Review the system configuration settings related to document management and locking mechanisms to ensure they align with your organization's needs.
  
  If you are encountering this message in a context where it is causing issues, it may be helpful to consult with your SAP Basis or CRM support team for further investigation.