How To Fix CRM_ICM_BP031 - Navigation not possible; person/organisation has been archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 031

• Message text: Navigation not possible; person/organisation has been archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP031 - Navigation not possible; person/organisation has been archived ?

  The SAP error message CRM_ICM_BP031, which states "Navigation not possible; person/organisation has been archived," typically occurs when you attempt to access a business partner (BP) that has been archived in the SAP system. Archiving is a process used to remove data from the active database to improve performance and manage data volume, but it can lead to issues when trying to access archived records.
  
  Cause:
  
  Archived Business Partner: The primary cause of this error is that the business partner you are trying to access has been archived. This means that the data is no longer available in the active database for navigation or processing.
  Data Integrity: The system is designed to prevent access to archived data to maintain data integrity and ensure that users are working with current and relevant information.
  
  
  Solution:
  
  Unarchive the Business Partner: If you need to access the archived business partner, you may need to unarchive it. This typically requires administrative