How To Fix CRM_ICM_BP031 - Navigation not possible; person/organisation has been archived

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 031

• Message text: Navigation not possible; person/organisation has been archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP031 - Navigation not possible; person/organisation has been archived ?

  The SAP error message CRM_ICM_BP031, which states "Navigation not possible; person/organisation has been archived," typically occurs when you attempt to access a business partner (BP) that has been archived in the SAP system. Archiving is a process used to remove data from the active database to improve performance and manage data volume, but it can lead to issues when trying to access archived records.
  Cause:
  
  Archived Business Partner: The primary cause of this error is that the business partner you are trying to access has been archived. This means that the data is no longer available in the active database for navigation or processing.
  Data Integrity: The system is designed to prevent access to archived data to maintain data integrity and ensure that users are working with current and relevant information.
  
  Solution:
  
  Unarchive the Business Partner: If you need to access the archived business partner, you may need to unarchive it. This typically requires administrative access and the use of specific SAP transactions (like SARA for archiving management) to restore the archived data.
  Check Business Partner Status: Verify the status of the business partner in question. You can use transaction codes like BP (Business Partner) to check if the business partner is indeed archived.
  Consult with IT or SAP Basis Team: If you do not have the necessary permissions to unarchive the data, you should consult with your IT department or SAP Basis team. They can assist in retrieving the archived data or provide guidance on how to proceed.
  Review Archiving Policies: If this issue occurs frequently, it may be worth reviewing your organization's archiving policies and procedures to ensure that critical business partners are not archived prematurely.
  
  Related Information:
  
  Archiving Process: Understand the archiving process in SAP, which involves moving data to an archive file and removing it from the active database. This is typically managed through transaction SARA.
  Business Partner Management: Familiarize yourself with the Business Partner (BP) management in SAP CRM, including how to create, modify, and manage business partner records.
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  By following these steps, you should be able to address the CRM_ICM_BP031 error and understand the implications of working with archived business partners in SAP.