How To Fix CRM_ICM_BP028 - Enter a business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 028

• Message text: Enter a business partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP028 - Enter a business partner ?

  The SAP error message CRM_ICM_BP028, which states "Enter a business partner," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action that requires a business partner (BP) to be specified, but none has been provided.
  Cause:
  
  Missing Business Partner: The most common cause of this error is that the user has not entered a business partner in the relevant field. This could happen when creating or editing a transaction, such as a sales order, service request, or activity.
  Incorrect Configuration: There may be configuration issues in the CRM system that prevent the business partner from being recognized or linked correctly.
  User Role/Authorization: The user may not have the necessary authorizations to view or select business partners.
  
  Solution:
  
  
  Enter a Business Partner: The immediate solution is to ensure that a valid business partner is entered in the required field. This can usually be done by:
  
  Clicking on the field where the business partner is required.
  Searching for and selecting the appropriate business partner from the list.
  
  
  
  Check Configuration: If the error persists even after entering a business partner, check the configuration settings in the CRM system to ensure that business partners are set up correctly. This may involve:
  
  Verifying that the business partner roles are correctly assigned.
  Ensuring that the business partner is active and not marked as inactive or blocked.
  
  
  
  User Authorization: If the user is unable to see or select business partners, check the user roles and authorizations to ensure that they have the necessary permissions to access business partner data.
  
  
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed troubleshooting steps related to business partner management in CRM.
  
  
  Related Information:
  
  Business Partner Concept: In SAP CRM, a business partner can represent customers, vendors, or other entities. It is essential for various transactions and processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to manage and maintain business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_ICM_BP028 error message.
  Support: If the issue cannot be resolved, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ICM_BP028 error and successfully enter a business partner in your SAP CRM system.