How To Fix CRM_ICM_BP027 - Entry exists already; cannot add a duplicate entry

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_BP - Message class for ICM Busienss partner

• Message number: 027

• Message text: Entry exists already; cannot add a duplicate entry

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_BP027 - Entry exists already; cannot add a duplicate entry ?

  The SAP error message CRM_ICM_BP027 indicates that there is an attempt to add a duplicate entry in the system, specifically related to business partner (BP) data in the CRM (Customer Relationship Management) module. This error typically occurs when you try to create a new business partner or add a relationship to an existing business partner that already exists in the system.
  Cause:
  
  Duplicate Business Partner: The most common cause is that the business partner you are trying to create already exists in the system. This could be due to a previous entry that was not properly identified as a duplicate.
  Existing Relationships: If you are trying to add a relationship (e.g., a contact person or a role) to a business partner that already has that relationship defined, the system will prevent you from adding it again.
  Data Import Issues: If you are importing data from an external source, there may be duplicates in the data being imported.
  
  Solution:
  
  Check Existing Entries: Before creating a new business partner, check the existing entries in the system to ensure that the business partner does not already exist. You can do this by searching for the business partner using the relevant search criteria.
  Modify Existing Entry: If the business partner already exists, consider modifying the existing entry instead of creating a new one. This may involve updating the information or adding new relationships to the existing business partner.
  Review Relationships: If you are adding a relationship, check the existing relationships for the business partner to ensure that the relationship you are trying to add does not already exist.
  Data Cleansing: If you are importing data, ensure that the data is cleansed to remove duplicates before importing it into the system.
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) to manage and view business partner data effectively.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner management, CRMD_ORDER for managing CRM orders, and BP_MONITOR for monitoring business partner data.
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, there may be known issues or fixes provided by SAP.
  Documentation: Refer to SAP documentation for detailed information on business partner management and how to handle duplicates effectively.
  
  By following these steps, you should be able to resolve the CRM_ICM_BP027 error and manage your business partner data more effectively.