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Message type: E = Error
Message class: CRM_IC_SSC_RFC - Message class for SSC RFCs
Message number: 006
Message text: Object cannot be linked; no service request available
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CRM_IC_SSC_RFC006
- Object cannot be linked; no service request available ?The SAP error message CRM_IC_SSC_RFC006: Object cannot be linked; no service request available typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to link an object (like a service request) to another object (like a business partner or a transaction) but the system cannot find a valid service request to link to.
Causes:
- Missing Service Request: The most common cause is that there is no existing service request that can be linked to the object you are trying to associate.
- Incorrect Object Type: The object you are trying to link may not be of the correct type or may not be compatible with the service request.
- Authorization Issues: The user may not have the necessary permissions to view or link the service request.
- Data Inconsistencies: There may be inconsistencies in the data or configuration settings in the CRM system that prevent the linking process.
- System Configuration: The system may not be configured correctly to allow linking of the specific objects.
Solutions:
- Check for Existing Service Requests: Ensure that there is a valid service request available in the system that can be linked. You can do this by searching for existing service requests in the CRM system.
- Verify Object Types: Make sure that the objects you are trying to link are compatible and of the correct type. Review the documentation or configuration settings to confirm this.
- Review User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access and link service requests.
- Data Consistency Check: Run data consistency checks in the CRM system to identify and resolve any inconsistencies that may be affecting the linking process.
- Consult Configuration Settings: Review the configuration settings in the CRM system to ensure that linking is enabled for the specific objects you are working with.
- Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
Related Information:
CRMD_ORDER
for service requests, to help navigate and troubleshoot.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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